Email Communication Scripts
Transform Your Client Communication from Stressful to Seamless
If you're a brand designer who dreads hitting "compose" on important client emails, you're not alone. Whether you're struggling to find the right words for a discovery call follow-up, fumbling through an awkward payment reminder, or frozen when a client asks for something outside the project scope, inconsistent communication can make you feel unprofessional and overwhelmed.
Imagine having the perfect response ready for every client situation.
Our Email Communication Scripts for brand designers give you a complete library of professionally crafted email templates that handle every stage of your client journey with grace and confidence. From your very first outreach to final project delivery and everything in between, you'll never again stare at a blank screen wondering what to say.
Features
The Transformation You'll Experience:
No more anxiety before sending important emails. No more wondering if you said too much or too little. No more inconsistent communication that makes you seem unprofessional or unprepared.
Instead, you'll feel confident, organised, and in control. You'll respond to clients quickly and professionally. You'll handle difficult situations with grace. You'll maintain consistent communication that builds trust and elevates your brand.
This is more than a template pack. It's your communication confidence, delivered.
Stop struggling with every client email. Start communicating like the professional designer you are.
What's included
40 Ready-to-Use Email Templates covering six essential categories:
- Onboarding emails that set the tone for professional collaboration
- Design phase communications that keep projects moving smoothly
- Payment emails that make financial conversations effortless
- Offboarding templates that leave clients delighted and ready to refer
- Admin emails for everyday business needs
- Difficult situation scripts for scope creep, delays, refunds, and terminations
Professional, Approachable Tone that reflects your brand while maintaining boundaries
Plug-and-Play Simplicity with customisable fields for client names, dates, and project details
Proven Language for navigating uncomfortable conversations with confidence and compassion
Inside the Template
Schedule Discovery Call
Discovery Call Reminder
Discovery Call Thank You
Project Proposal
Follow Up
Documents Ready to Sign
Contract Completed
Onboarding Email
Homework Reminder
Upcoming Project Timeline
Project Kick Off
Creative Direction Ready
Concept Ready (3)
Feedback Thank you + Next Steps (3)
Next Phase
Missed Feedback Follow Up
Payment Reminder
Missed Payment
Payment Received
Project Handover
Testimonial Request
After-Project Check-in
Out of Office
Project Confirmation
Out of Scope Request
Project on Hold (2)
Delayed Project (2)
Project Termination
Not a Good Fit (3)
Early Start Date Available
Project Delay
Refund Request Declined
Please note
Due to the nature of digital products, we are unable to offer refunds or exchanges. Presentation images, fonts and placeholder images are not included with your purchase.
Software
Google Docs
File Type
GOOGLE DOCS, PDF
Size
210 x 297 mm
Elevate your design:
Email Communication Scripts
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